vCallCenter is a Call Center system that delivers all the functionality of vOffice Pro Edition plus advanced ACD queuing, agent monitoring and statistics packages to deliver inbound contact center capabilities previously only available at prices most small businesses couldn’t afford. Now you can interact with your customers via the phone, your webpage, email, fax or IM all from one unified communications platform.

Improve your call center bottom-line by having the right agent handling the right calls at the right time, no matter where those agents are located, at the main office, in a remote office, on the road or working from home. With VIDA Office Call Center, free your agents to work anywhere at anytime!

Step up to our optional Customer Relationship Management package consisting of modules that align your business processes and information with your customer interactions allowing all your employees to access the information they need when they need it! (learn more)

Already using another CRM package? Activate our SOAP based API and interface your existing investment with VIDA Office Call Center. Need some help? Just give us a call we’ll be happy to help.